Technical Support Engineering Services
For any tech product to be successful in the market, its pre-sales and post-sales technical engineering support is a must. For the tech industry technical engineering support service is a key enabler.
Many global players including especially startups face a challenge in providing tech support because of the cost involved and non-availability of talent in this current digital tech space.
Anarghya Digital provides Tech Support as an Outsourcing Service and acts as a virtual extension to Enterprise customers and OEMs in delivering the best technical support services to their customers. We manage end-to-end technical support remotely and help enterprises to focus on core product development and business growth.
Proven experience in solving client problems in technology support areas for software and hardware products catering to the design needs of enterprises that are catering for Software Solutions, Semiconductors, Manufacturing, Energy, Healthcare, Automotive, Retail, Telco, Logistics, and Others.
Accelerate time-to-market your products by using our global services
L1 Support
Resolving software and hardware issues
L2 Support
Application level support
Best Outsourced Tech Support
Offering best outsourced tech support services for OEM and Enterprise customers
We solve varying
levels of complexity related support issues
Software Usage Related
We strive to meet the needs of our customers and provide you with quick and timely service.
- Software configuration
- Software usage
- Software installation
Hardware Products
Supporting IOT, Embedded, Networking, Telecom, and Semiconductor development kits, and other hardware, firmware,and software support related issues
- Product installtion
- Resolving hardware, os and software related issues
- Resolving application related issues
Software & Hardware Development Tools Related
Support developers community with knowledge sharing, troubleshooting and documentation
- Tools installation and configuration
- Resolving API related issues
- Resolving application related issues
- Authoring Application Notes
- Developing Demo Applications
Applicable industries-
We support products from following Industies
- Software Product Companies
- Tech Solutions Providers
- Semiconductors
- IOT and Embedded Product OEMs
- Process Control and Instrumentation OEMs
- Manufacturing Equipment Makers
- Telecommunication Equipment OEMs
- Healthcare OEMs
- Automotive and Mobility
- Education solutions
- Smartcity & Utility solutions
- Mining and Material handling solutions
Customer Benefits
We strive to meet the needs of our customers 24/7 and provide end customers with quick and timely service.